Lisa Cappalli

Service Terms- Returns & Exchange

Service Terms

The Website and Ecommerce Shop is run by our Lisa Cappalli Boutique.

Our boutique offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.


When visiting our site and/or purchasing items you automatically engage in our Service and agree to be bound by the following terms and conditions. The terms of service apply to all users of the site. We advise you take a moment and read the "terms of service" before accessing and using website.  


We reserve the right to update, change and replace any part of these terms by posting updates and changes to our website. It is the responsibility of the user/ visitor to be aware of possible changes and updates.  



 - By agreeing to these terms of service, you represent that you are at least the age of majority in your state or province of residence and you have given your consent for any of your minor dependents to use this site.

 - You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws of your jurisdiction.

 - You must not transmit any worms or viruses or any code of destructive nature. A breach or violation of any of these terms will result in an immediate termination of your services.  



We reserve the right to refuse service to anyone for any reason at any time. 
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without written permission by us.



Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the service, or any part of the content thereof, without notice at any time. 
We will not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the service.



Certain products or services maybe available exclusively online through the website.
These products or services may have limited quantities and are subject to return and exchange only according to our return policy. 
We have made every effort to accurately display the colors and images of our products that appear in our store. We cannot guarantee that your computer monitor's display of the colors will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction.
We may exercise this right on a case by case basis.
We reserve the right to limit the quantities of any products or services that we offer. 
All descriptions of products or product pricing are subject to change at any time without notice, at our complete discretion of. 
We reserve the right to discontinue any product at any time.
Any offer for any product or service made on this site is void where prohibited. 
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected. 



We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. 
These restrictions, may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. 
In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address / phone number provided at the time the order was made. 
We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers or distributors.  
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other relevant information, including e-mail address and credit card numbers with their expiration dates, so that we can complete your transactions and contact you if needed.  *For more details please review our returns policy. 



If, at our request, you send certain specific submissions or without a request from us, you send us suggestions, creative ideas, images, proposals, plans or other materials, whether by e-mail, online, by postal mail or otherwise, you agree that we may, at any given time and without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward us. 
We are and shall be under no obligation, 1. To maintain any comments in confidence. 2. To pay compensation for any comments. 3. Respond to any comments.  
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary right. 
You agree that your comments will not contain libelous, unlawful, abusive or obscene material nor contain any computer virus or other malware that could in any way compromise the operation of our service and any related website. 
You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments.
You are solely responsible for any comments you make and their accuracy. 
We take no responsibility and assume no liability for any comments posted by you or any third party.  



Your submission of personal information through the store is governed by our Privacy Policy.



If there is information on our site or in the service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability, we reserve the right to correct any errors, inaccuracies or omissions, and to change and update information or cancel orders if any information in the service is inaccurate at any time without prior notice.
We undertake no obligation to update, amend or clarify information in the service, including without limitation, pricing information, except as required by law. 



In addition to other prohibitions as set forth in the terms of service, you are prohibited from using the site or its content;

For any unlawful purpose.
To solicit others to preform or participate in any unlawful act. 
To violate any international, federal, provincial or state regulations, rules, laws or local ordinances. 
To infringe upon or violate our intellectual property rights. 
To harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability.  
To submit false or misleading information.
To upload or transmit viruses or any other type of malicious code that will or maybe used in any way that will affect the functionality or operation of the service or the Internet.  
To collect or track the personal information of others. 
To spam, phish, pharm, pretext, spider, crawl, or scrape.   
For any obscene or immoral purpose. 
To interfere with or circumvent the security features of the Service or the Internet.

We reserve the right to terminate your use of the Service for violating any of the prohibited uses. 


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. 
You agree that your use of, or inability to use, the Service is at your sole risk.
The service and all products delivered to you through the Service are provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, either expressed or implied, including all implied warranties or conditions of merchantability, merchantable quality, durability, title and non- infringement. 
In no case shall Lisa Cappalli Boutique,  our directors, designers, employees, service providers, interns, and suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort, including negligence, strict liability or otherwise, arising from the use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content/product posted, transmitted, or otherwise made available via the service, even if advised of their possibility. 
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by the law.  



You agree to indemnify, defend and hold harmless Lisa Cappalli Boutique and our parent, affiliates, partners, contractors, service providers, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorney's fees, made by any third-party due to or arising out of your breach of these terms of service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.  



In the event that any provision of these terms of service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these terms of service, such determination shall not affect the validity and enforceability of any other remaining provisions. 



The liability and obligation of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. 
These Terms of Service are effective unless and until terminated by either you or us. 
You may terminate these Terms of service at any time by notifying us that you no longer wish to use are services, or when you cease the use of our site.  
If in our judgment you fail to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination, and/or accordingly we may deny you access to our services or any part thereof.  



Our failure to exercise  or enforce any right or provision of these terms of service shall not constitute a waiver of such right or provision. 
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service, supersede any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us. 
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.  



These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States and the Commonwealth of Puerto Rico.



You can always review the most current version of the Terms of Service at any time on this page. 
We reserve the right, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. 
It is your responsibility to check our website periodically for changes. 
Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes an acceptance of those changes.  


*Questions about our Terms of Service should be sent to us at





In consideration of the delicate nature of the materials and craftmanship, return of made-to- order and special order items will not be accepted.  
We strongly encourage you to research and learn as much as you can about the items you are interested in buying before completing your purchase. 
We do stand by our product and guarantee to uphold the most honest and meticulous eye when it comes to fit and execution of our Items. We take great pride in offering our clients the best product possible. 



When ordering from our Cappalli Classics please be reminded that all of our designs are custom made one by one.  We are very proud to offer the best quality in fabrics, laces and craftmanship and we do hope you fall in love with our designs which are always created with care and love!
Our sizing runs XS (2-4) Sm (4-6) Med (8-10) and Large (10-12) please take into consideration that our fit is true to a European standard measurement chart.  
If for whatever reason you are not completely satisfied, we will be more than accommodating in accepting returns of unworn and unused items 14 Days after the receipt of the order.  
All merchandise labels and tags should be intact on the item, and all original branded packaging must accompany the returned item to be eligible for a full refund credit.  
We request you that you do NOT remove any of the labels and that you treat the item with the utmost care until you are completely satisfied with your selection and purchase. 



 ( to be added )



We ask you to please contact us with your order number and reason for the return. If the above guidelines are met, we will issue you a RMA, Return Merchandise Authorization, and shipping call tag. 
Repackage the item or items being returned in the original box and apply the shipping label. 
Make sure the RMA number is visible on the label provided.  



As soon as we receive your returned item and it is quality checked and accepted, a credit will be posted to your account, followed by an email confirmation. 
You can check the status in your My Account information page. 
Credits can be used to apply to another purchase or exchange.  


Lisa Cappalli Boutique does NOT offer full refunds.